Privacy Policy
Vantage is built around respect for your data. We collect the minimum necessary to provide accurate forecasts and improve the service. This page explains exactly what we collect, why, and what control you have.
Who we are
Vantage is operated as a sole-trader business based in the United Kingdom. For the purposes of UK GDPR, the data controller is the operator of vantageplanner.app. You can contact us at support@vantageplanner.app.
What we collect
Account information
When you create an account, we store your email address and an encrypted password. We never see your password in plain text — it is hashed before storage. Optionally, you may set a display name.
Date of birth
At signup we ask for your date of birth solely to verify you are at least 16 years old. We retain this information in two distinct ways:
- For ongoing use: only the month and day are stored against your account. We know when your birthday falls in the calendar but not which year you were born. This may be used to send a celebratory birthday message in future. You can opt out of birthday messages at any time.
- As an audit record: a separate, internal-only audit log records the year, month, day, and age you declared at signup, along with the time of signup. This record exists solely to demonstrate that we performed an age check, and is required to defend Vantage in the unlikely event of a legal dispute regarding the age of an account holder. This record is never used for any other purpose, never used for marketing, and is not visible to other users or third parties. You can request access to or deletion of this record by contacting us.
If you delete your account, both the public month/day field and the internal audit row are removed within 30 days.
Saved locations and preferences
If you save a location to your account, we store its name, latitude, longitude, the preset you associate with it, and any folder you organise it into. We also store custom presets you create. This data is tied to your account and synced across your devices.
Push notification subscriptions
If you enable push notifications, your browser provides a unique subscription endpoint that allows us to send notifications to your device. This endpoint is stored against your account and per saved location. We use this only to alert you when conditions match your saved presets.
Notification history
We keep a 24-hour record of notifications dispatched to your device for the purposes of preventing duplicate alerts. After 24 hours, this record is deleted automatically.
Accuracy ratings
If you rate the accuracy of a forecast, we store your rating along with the weather data the forecast was based on. This helps us improve scoring accuracy over time. Ratings are tied to your account.
Location data when checking conditions
When you check conditions for a location, the latitude and longitude are sent to our weather service to fetch a forecast. We do not store this lookup unless you save the location to your account.
What we do NOT collect
- We do not track your real-time location
- We do not collect device identifiers, advertising IDs, or fingerprints
- We do not use third-party analytics tools (no Google Analytics, no Facebook Pixel, no tracking scripts)
- We do not collect IP addresses for tracking purposes (Cloudflare may briefly process IP for DDoS protection only)
- We do not store unsaved location lookups
- We do not sell your data, ever, under any circumstances
Third-party services we use
Open-Meteo
We send latitude/longitude coordinates to Open-Meteo to fetch weather forecasts. Open-Meteo aggregates forecasts from official meteorological services including the UK Met Office, ECMWF, Météo-France, Deutscher Wetterdienst, and NOAA. They do not require an account or store user-identifying information.
Supabase
We use Supabase for account authentication, database storage, and edge function hosting. Your data is stored on Supabase's infrastructure within the European Union.
Google Maps Platform
If you use the route-planning feature, we use Google Maps to show your map and calculate routes. Your location may be processed by Google according to their privacy policy.
Cloudflare and Netlify
Our website is delivered via Cloudflare (CDN, DDoS protection) and hosted on Netlify. Both may briefly process IP addresses for security and delivery, but neither has access to your account data.
How we use your data
- To provide the service: fetch forecasts, send notifications, sync your locations across devices
- To improve the service: aggregated, anonymised analysis of forecast accuracy ratings
- To communicate with you: account-related emails (password resets, important service updates) — we do not send marketing emails
Data retention
We retain your account data for as long as your account exists. Notification history is deleted automatically after 24 hours. If you delete your account, all associated data is removed within 30 days.
Cookies and local storage
Vantage uses your browser's localStorage to remember your preferences (theme, language, saved checklist items) on your device. This is not a tracking cookie and is not transmitted to our servers. We do not use third-party tracking cookies. Cloudflare may set technical cookies for DDoS protection only.
Your rights under UK GDPR
You have the following rights regarding your data:
- Access: request a copy of all data we hold about you
- Rectification: ask us to correct any incorrect information
- Erasure: request deletion of your account and associated data
- Portability: receive your data in a structured, machine-readable format
- Objection: object to specific uses of your data
- Withdrawal of consent: withdraw consent at any time, where processing is based on consent
To exercise any of these rights, email support@vantageplanner.app. We will respond within 30 days.
Children
Vantage is not directed at children under 16. We do not knowingly collect data from children under 16. We verify age at signup by asking for date of birth (see "Date of birth" below). If you believe an account has been created in violation of this, please contact us and we will delete it promptly.
International users
Vantage is operated from the United Kingdom and our data is stored within the European Union. By using the service from outside these regions, you consent to the transfer of your data to the UK and EU for processing. We rely on standard contractual clauses where applicable.
Changes to this policy
We may update this policy occasionally. The "Last updated" date at the top reflects the most recent change. Significant changes will be communicated via email if you have an account. Continued use of Vantage after changes constitutes acceptance of the updated policy.
Complaints
If you have a concern about how we handle your data, please contact us first at support@vantageplanner.app. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Contact
Questions about this policy or your data? Email support@vantageplanner.app.